We are open to new
business opportunities
So that you can focus on your company's core business
OUR COMMITMENT IS TO EXCEED THE EXPECTATIONS OF OUR CLIENTS
COMPREHENSIVE AND CROSS-FUNCTIONAL SERVICES
Our comprehensive and omnichannel collection service allows us to deliver the right process to meet the needs of your business:
Debt Collection for Individuals (B2C)
Specialized and personalized debt collection targeted at the final consumer (B2C), with the best omnichannel tools and predictive analytics, along with high standards of quality and efficiency, and a fair and respectful treatment of clients. We offer a differentiated approach for preventive, pre-legal, and legal delinquency stages.
Debt Collection for Businesses (B2B)
We expedite the recovery of your company’s accounts receivable, significantly reducing the days sales outstanding (DSO), provisions, and write-offs, according to the stages of preventive, pre-legal, and legal debt collection. This helps optimize your company’s time and profitability.
Pre-legal Debt Collection
Debt collection efforts conducted by executives supported by all omnichannel tools. We aim for direct contact with the client in order to achieve debt repayment through a negotiation-based relationship, thus avoiding legal action.
Legal Debt Collection
If pre-legal actions are unsuccessful, we have experienced lawyers specialized in legal proceedings who handle all types of judicial debt collection actions, with national coverage.
On-field Logistics
We collect, transport, and safeguard our clients’ assets securely, with online traceability and national coverage. We also have a network of relationships with debtor clients, enabling us to recover and release overdue documents from both public and private entities.
Telesales
Through collaboratively defined telemarketing and telesales strategies and actions, we increase sales and customer retention by offering a personalized experience that optimizes the sales cycle.
Customer Service
We offer a customer service that is agile, flexible, effective, and upholds high-quality standards. We analyze the root cause of issues to provide business solutions that mitigate risks and transform them into opportunities.
Backoffice
This service allows you to simplify and optimize the human resources processes and administrative tasks of your company, reducing operational costs, streamlining process times, and serving your customers through their preferred channel.
At NetPag, we have 40 years of experience in specialized business-to-business debt collection services.
Real-Time Data
Business Intelligence/
Big Data Analytics
We have real-time traceability of your customers, analyzing data in-depth to determine strategies and integrate intelligence and predictive models into the debt collection process. This helps improve the probability of payment and the effectiveness of debt management.
Real-Time Data
Business Intelligence/
Big Data Analytics
We have real-time traceability of your customers, analyzing data extensively to determine strategies and integrating intelligence and predictive models into the debt collection management. This improves the probability of payment and overall effectiveness of the collection process.
